Codigeeks has 12+ years experienced and qualified team of consultants, graphic designers, project managers, developers, testers, deployment, and support. We have domain knowledge of customized software development. We have listed down many FAQ for your convenience.

Q: I am not IT savvy and new to technology. How does the whole process work?

A: Nothing to worry as our experienced consultants are here to guide you regarding the whole process without any charges.

Q: What would be the website cost?

A: Every website or business has different flow therefore, the cost may vary depending on the features, functionality and user flow. It is the same as you are buying a car based on the car features. Generally, website prices start from S$5,000 for a basic business website development and the range goes up depending on your business requirements.

Q: Do I need to make the upfront payment?

A: Our project process starts with an x% deposit as we need to assign resources to the project. Once you sign off the design and full requirements, we collect x%. Last x% we collect after launching the website.

Q: Who are your clients?

A: We work with various industries and a wide range of companies. Our main focus is on start-ups and SMEs. However,  we do have large enterprise clients. Our consultants can show you our client’s list and our work. We are also expert in eCommerce website development.

Q: What is the timeline to build a website?

A: Normally standard website development process may take 4 weeks to complete. However, the timeline may vary based on the business requirements and we can provide a precise timeline after understanding the full requirements.

Q: Who will be the contact during project development? 

A: We always assign a dedicated project manager who will be the direct point of contact for you. You can also speak to our designers or developers if necessary.

Q: What platform do you use for your web development?

A: We build all of our websites on the customize Content Management System (CMS) platform.

Q: Do you provide other platforms like WordPress, Joomla, Drupal?

A: Yes. We do provide WordPress website development, Joomla, Drupal, and other open source platforms and customize according to your business requirements. We provide custom solutions for our clients. Besides that, we do provide WordPress website management services and mobile app development service.

Q: Can you update my existing website that another web firm built?

A: Yes, definitely we can manage and maintain your existing website developed by another vendor.

Q: Can you write contents for my website?

A: Yes. Our services included with the copywriting, content writing, and all related services. We start with your idea and create a sitemap, planning, designing, development, and launch.

Q: Do you provide images & stock pictures for the website?

A: Yes. We provide free stock photos and customize graphic designs according to your business requirements. We also create digital videos for marketing and branding purpose.

Q: Do I own my website source code?

A: YES! The website belongs to you and we will deliver complete source code, database, and backend to you after completion of the project. Everything will be 100% owned by you. If you would like to stay with us for maintenance and hosting, we do provide and manage your website.

Q: Do you provide SEO services after launching the website?

A: Yes, we have a professional team of SEO experts in Singapore who can handle search engine optimization for your website and your website will be on the 1st page of Google within 6 months time.

HOSTING FAQ

Q: Where is my website hosted?

A: We work with the leading hosting service providers such as Amazon web services (AWS), GoDaddy etc. During the development and testing phase we use our own hosting services and once the website is completed, we go live. We ensure that your website is up and running 24/7/365 and we monitor and provide security.

Q: What type of web server do you use?

A: We provide shared and dedicated website hosting based on your business needs.

Q: Do you provide website backup?

A: Yes, we provide website data backup to all our clients on daily basis, weekly or monthly basis by secure server of the location of our web server. Website can ve restored without any further cost.

Q: What are the charges for web hosting? 

A: We do have different packages based on your website, however, we provide free hosting for the first year and after that, depending on your website we suggest the hosting packages. All our hosting packages runs on unmetered meaning there is no space limit and all our hosting packages all auto scalable.